Communications
This section has different options to send notifications or messages to your customers about transactions. You can turn it on/off as per your requirements.
Go to Menu → Settings → Configurations → Communications
By enabling this feature, your customers can receive SMS notifications for every transaction they make. You can also disable this feature to avoid sending SMS notifications for each transaction.
By enabling this feature, your customers can receive e-mail notifications for every transaction they make. You can also disable this feature to avoid sending e-mail notifications for transactions.
By enabling this feature, you can send a copy to the organizational mail-id for every transactional mail. You can disable this feature as per your requirements.
By enabling this feature, you can easily manage your customer's pending mail for incomplete transactions. You can disable it as per your requirements.
By enabling this feature, e-mails will be sent every time plans are cancelled. Once you disable this feature emails will not be sent.
Note: The send mail feature should be enabled for sending emails
By default, the toggle is enabled & My Portal(One-Off) link will be shown. Once Disabled, the My Portal(One-Off) link gets hidden in Email & Invoices.
By default, the toggle is enabled & My Portal(Recurring) link will be shown. Once Disabled, the My Portal(Recurring) link gets hidden in Email & Invoices.