PAYMENT SCENARIOS
During the Payment

Collect physical addresses and phone numbers

2min

Learn how to collect addresses and phone numbers during one-time payment flows.

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Collect an address

To collect addresses from your customers :

  1. Create or edit a payment link.
  2. Select Collect customers’ addresses in the Options section.
  3. You can collect Billing addresses only or you can collect Billing and shipping addresses. Choosing either makes these fields required for customers.
  4. If you collect shipping addresses :
    • You need to select the countries you ship to. These countries appear in the Country dropdown in the Shipping Address form in the checkout session.
    • You can optionally add shipping rates. Learn how to create shipping rates in the Dashboard.

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Collect a phone number

If you need to collect phone numbers to complete the transaction:

  1. Create or edit a payment link.
  2. Select Require customers to provide a phone number.

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Updated 26 Nov 2024
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