Free trial plan
A free trial is an offer provided by companies where they allow their customers to use their product or service for a limited time without paying or purchasing their product. It's a way for people to try out the product before deciding if they want to buy it or not. During the trial period, users can use the product and they can have complete access to the features and functionalities of the product or service, to see if it meets their needs and requirements. After that, they might choose to purchase it after the trial ends.
The use of a free trial can serve several purposes for businesses and customers like;
Customer Experience: Free trials allow the customers to experience a product or service firsthand before purchasing the product or service. This can help the users to understand, how the product works, its features, and its potential benefits.
Product Evaluation: Free trials enable users to assess whether a product or service meets their needs and expectations. They can explore the functionality, user interface, and overall usability of the product to determine if it meets their requirements.
Reduced Risk: Offering a free trial reduces the financial risk for potential customers. They can test the product or service without purchasing the product, making it easier for them to consider trying something new.
Building Trust: Providing a free trial shows the transparency and honesty of the company and confidence in the product's quality. It can build trust with customers who aren't sure about buying the product without trying the product first.
To create a free trial plan, go to our plans page on the website and press the +Add plan button. From there, you can select an option for a free trial and then indicate the number of days for your free trial plan that your customers would like to use.
Once the trial period comes to an end, your customer will be notified through an email. That email will include a link that your customer can click on. By clicking on the link, they will be taken to a checkout page where they can easily complete the payment for the product or service that they've been trying out. This streamlined process ensures them to conveniently finalize the payment for the product or service.
To manage your free trial plans, you can find a button called FREE TRIAL at the top of the page. Move your cursor over the button, you'll be able to view all of the information concerning your active trial subscribers, those customers whose trials are ending today, the customers who have converted from free trial to subscription of the plan and the customers who did not convert to a subscription after the trial period ends.
ACTIVE - In this section, you'll find information regarding the number of customers who are actively using the free trial plans and have not yet transitioned from the free trial phase to subscribing to the plan.
SUBSCRIBED - This section will display the number of customers who have successfully transitioned from the free trial period to subscribing to the plan.
SUBSCRIBE - The number of customers who have not yet subscribed to a plan after the trial period concludes will be listed in this section.
END TODAY - This list will feature the count of the customers whose free trial period concludes today.
