Email receipts and paid invoices

With Payment Links, you can manually or automatically send customized email receipts or paid invoices.

Receipt features

Each receipt contains a link to view it in a browser, and a unique receipt number that’s useful when looking up payment information.

You can also access the link to view the receipt in a browser through the API in the PaymentIntent’s related Charge object. When you visit the link, the receipt always shows the latest status of that charge—if it has been refunded, the receipt accurately reflects it.

As a security measure, receipt links expire within 30 days. Expired receipt links require the customer to provide the original email address to resend the receipt to that address.

Automatically send receipts

To enable automated receipts, toggle Successful payments on in your Customer emails settings. Stripe only sends receipts to successful and completed payments. If the payment fails or is declined, we don’t send a receipt.

Manually send receipts

To send receipts in the Dashboard, click Send receipt within the Receipt history section of a Payment details page. You can also hover over a payment within the Payments section of a customer’s page and click the Send receipt icon. To resend an email receipt, input a different email address, or specify a comma-separated list of addresses to send it to several recipients. A record of the last 10 receipts is visible on the payment’s page.

Customize receipts

Alter the appearance and functionality of your receipts with the following customization options:

To display custom text, use the description attribute on the PaymentIntent. Some examples include:

You can see a real-time preview of your email receipt on your Dashboard Branding settings page. To send a test receipt, hover over the preview image and click Send test receipt , then enter your email address.

Refund receipts

When a payment is refunded, Stripe can automatically send a receipt to the same email address provided in the original charge. You can also use the Dashboard to manually send a copy of the refund receipt. To enable automated refund receipts, toggle Refunds on in your Customer emails settings.

Invoice and subscription payment receipts

Stripe creates a receipt when a customer pays an invoice or makes any subscription payment. Receipts for subscription and invoice payments are itemized to include line items, discounts, and taxes. After payment, the Hosted Invoice Page includes a link to a receipt that the customer can download for their own records.

Stripe Connect receipts

Receipt settings depend on the charge and account type:

Platform accounts can send a receipt for a connected account by passing receipt_email when making a charge request.

For connected accounts that use the Stripe Dashboard (which includes Standard connected accounts), you can configure receipt settings under Branding. For connected accounts that don’t use the Dashboard (which includes Express and Custom connected accounts), the platform configures receipt settings through settings.branding.

Automatically send paid invoices

In addition to ordinary receipts, Payment Links can generate paid invoices as proof of payment. Invoices have more information than receipts. For subscriptions, Stripe generates invoices automatically, but for one-time payments, you need to enable them.

To generate invoices, toggle Successful payments on in your Customer emails settings. Then, when creating a Payment Link, select Create an invoice PDF in the After payment tab. You can configure your invoice, including adding a memo, footer, and your tax ID in your invoice template settings.

After the payment completes, Stripe sends an invoice summary with links to download the invoice PDF and invoice receipt to the email address your customer provides during checkout. You can also view the invoice in the Dashboard or access it programmatically by listening to the invoice.paid event through an event destination.

Localization

When using Payment Links, the language of the receipt and invoice is determined by the browser locale of the user opening the Payment Link URL.